| Date | September. 17-19, 2012 |
| Venue | Meiji University, Tokyo, Japan |
| Co-Chairs | Takamichi Inoue (Meiji University, Japan) Masato Shoji (Takachiho University, Japan) Steve Vargo (University of Hawaii Manoa, USA) Robert Lusch (University of Arizona, USA) |
| Program | Program : September 17 - 19, 2012 September. 17 (Mon.): Registration Welcome Reception September 18 (Tue.): Keynote Speech Luncheon Concurrent Sessions Conference Dinner at Tokyo Garden Palace September 19 (Wed.) Concurrent Sessions Luncheon Keynote Speech Closing |
